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Privacy Policy

PRIVACY POLICY — APEEL COLLECTION

Last Updated: {{11/18/205}}

This Privacy Policy explains how Apeel Collection (“Apeel Collection,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from ApeelCollection.com (the “Site”).


1. Collecting Personal Information

At Apeel Collection, your privacy and security are extremely important to us. We use the information we collect to enhance your shopping experience and to fulfill your orders. We never sell, rent, or trade your personal information.

We use industry-standard SSL encryption to protect your data.

Information We Collect

Device Information

  • Browser version

  • IP address

  • Time zone

  • Cookie data

  • Pages/products viewed

  • Search terms

  • Interactions with the Site

Purpose:
To display the Site correctly and optimize performance through analytics.

Source:
Automatically collected through cookies, log files, web beacons, tags, and pixels.

Disclosure:
Shared only with processors such as Shopify/BigCommerce analytics partners.


Order Information

  • Name

  • Billing address

  • Shipping address

  • Email

  • Phone number

  • Payment information

Purpose:
To process orders, take payments, arrange shipping, confirm orders, screen for fraud, and (with your consent) send marketing communications.

Source:
Directly from you.

Disclosure:
Shared with our payment processors, shipping carriers, fraud-prevention tools, and our e-commerce platform.


Customer Support Information

Collected only when you contact us for assistance.
Used solely to provide support.


2. Minors

The Site is not intended for individuals under 18. We do not knowingly collect data from children. Contact us if you believe a minor has provided personal information.


3. Sharing Personal Information

We may share information with:

  • Service providers, including BigCommerce, payment gateways, shipping partners, and analytics providers

  • Authorities when required by law (subpoenas, legal requests, fraud investigations)


4. Behavioral Advertising

We may use your information to show targeted ads through:

  • Google

  • Facebook/Instagram

  • TikTok

  • Pinterest

  • Other ad networks

You can opt out here:


5. Using Your Personal Information

We use your personal information to:

  • Offer and sell products

  • Process payments

  • Ship orders

  • Communicate with you

  • Provide support

  • Personalize your experience

  • Send marketing (with your permission)


6. GDPR Compliance (EEA Residents)

If you live in the EEA, you have the right to:

  • Access personal data

  • Correct or update data

  • Request deletion (Right to Be Forgotten)

  • Data portability

  • Object to processing

  • Limit processing

To make a request, contact us using the details below.


7. CCPA Compliance (California Residents)

You have the right to:

  • Request what personal information we collect

  • Request deletion

  • Opt-out of the sale of personal information (we do not sell data)

  • Request correction

Authorized agents may submit requests on your behalf.


8. Cookies

Apeel Collection uses cookies to improve your shopping experience. Cookies help the Site remember preferences, track analytics, and allow features such as cart reminders.


COOKIE TABLE

Below is a sample table you can use or modify based on your actual BigCommerce cookie settings.

Cookie Name Type Purpose Duration
Stencil_session Functional Maintains session state while using the Site Session
SHOP_SESSION_TOKEN Functional Stores shopping session data 24 hours
XSRF-TOKEN Security Protects against cross-site request forgery attacks Session
_ga Analytics Google Analytics tracking ID 2 years
_gid Analytics Tracks user behavior for analytics 24 hours
_gat Analytics Controls data request rates 1 minute
fbp Advertising Facebook Pixel tracking ID 90 days
_gcl_au Advertising Google Ads conversion tracking 3 months

9. Retention

We retain personal information for business, legal, or security reasons unless you request deletion.


10. Contact Information

For questions about this Privacy Policy, requests regarding your data, or concerns, contact us at:

Apeel Collection
Email: support@apeelcollection.com
Customer Support: (972-916-8959)
Mailing Address:
Apeel Collection
2211 Charleston Pointe SE
Atlanta, GA 30316